Quality standards are management tools adopted by organizations to both control and improve their performance. Quality standards are focused on customer's benefit and allow the society to be recognised by an independent organism (third audits) for the services rendered.

In 2000 the EFA initiated the implementation of a quality Standard according to UNE-EN ISO/IEC 17025 recognized by ENAC (National Accreditation Body) for technical competence of our assays.(according to 372/LE750).

At present, EFA is setting new challenges to guarantee our customers the quality in the services rendered. Our aim is to adapt our system to the requirements of the Standard UNE-EN ISO 9001 to obtain the recognition for the adequate management in our assays.

CThe Management wants to comply with the quality standard in:

• CMeeting the requirements of the standards ISO/IEC 17.025 and ISO 9001.
• Meeting legal and other application requirements.
• Achieving the best quality in our assays, making sure that they are performed according to good professional practices, according to customer specifications and under an exhaustive quality control to guarantee its reliability.
• Promoting the acquisition of natural and human resources needed for the development of our quality policy.
• Implanting, maintaining and improving our quality system to be used as a useful and efficient tool for our management.
• Performing a revision of the system at least once a year.

And wants to establish a laboratory quality policy according to the following objectives:

• Satisfy the needs of our customer, regulatory board and the organizations involved in our recognition.
• Improve the service rendered to our clients.
• Achieve the best quality in our assays.
• Ensure continuous staff training.